Client Feedback

At Pemberton Holmes we ask all of our clients to complete a survey so we can measure how well we are doing. The feedback below is from past surveys as well as direct comments.

In addition I provide a satisfaction guarantee clause to sellers in the listing agreement.  If you are not satisfied with the work I do for you, you do not need to stay with me, even if we have a signed contract.

Gerry Chwelos is the most knowledgeable and competent realtor I have ever dealt with. He maintains a close eye on the real estate markets both in the Comox Valley and the Island. His advise on staging and decluttering led to my home selling for full asking price and $20,000 more than an identical unit in the same complex. Gerry made the entire process comfortable, quick and stress free,. I recommend Gerry to anyone selling or purchasing in the Comox Valley. Debora Williams.

Gerry Chwelos is a very well read, intelligent non pushy agent with a professional and authentic personality. I appreciate him as our agent and person. Marty

GERRY, YOU'RE THE BEST! How could we sell our home without you? You are the ultimate real estate professional who never gives up, even in the most challenging markets. You are there for us day and night. You look after our property as if it were your own. Gerry, you’re the best! Lorraine and Neville Kirchmann

When I met Gerry I'm not sure a client could have given him more restrictions on what I wanted in my first home buy. During the process I became very discouraged but realized what I was looking for and wanted was very difficult and most likely unrealistic. Even though I became discouraged Gerry never did. I got exactly what I wanted in the end. Gerry was relentless for me and I'm sure will be for you to. Terry Kenny

Gerry Chwelos was amazing, I found him while searching the internet for properties for my daughter. We corresponded for over 6 mos, with him sending me up-dates on all properties in her price range, even repossessed places. Our daughter's budget was very tight, yet nothing was to big or small of a problem. He drove from Courtenay to Port Alberni just to show her some properties. Finally she settled on a piece of land and is now in the process of building. Everything with the transaction went smoothly until the end, which turned out to be a bit of a hiccup, yet Gerry came to our rescue and saved the day. Thank you again Gerry! I would definitely recommend Gerry, he is a super person and a great Realtor. Lynne Munroe

Gerry has a way of making the whole transaction experience pleasant and positive. His incredible knowledge and attention to detail instills confidence in him as a highest-rated Real Estate professional. I highly recommend him, and will definitely do business with him again.  Hank Ewert.

An Excellent Adventure, Gerry. We are sincerely grateful for your tireless efforts in helping us buy our family home, long distance. All the groundwork you did before we even arrived in Courtenay afforded us an understanding of the North Island real estate market as well as the communities themselves and made our two weeks of house hunting focused and, ultimately, successful. We have already recommended your services to friends who are contemplating a move to the Island. Many thanks, Gerry. Krys and Bill McDonald

I want to thank you personally for going the extra mile for my father and I know you think that it is part of your job, but I think you did more than the average Realtor would have done. Jean Foy

We recommend Gerry for any real estate venture. We have never had an agent work as diligently and personably as he does when looking for the perfect piece of property. Here's to the next one Gerry! Ray and Lynn Burelle

Call Gerry, to find your place, the best guy out there. Gail Wilson

We really appreciated the service that Gerry provided us regarding our most recent home purchase. Gerry was always happy to show us any properties that we were interested in and always came prepared with numbers and extra information about each property. Whenever we had questions along the way, he was always available. When we found the property that we wanted and made an offer, Gerry expertly guided us through the closing process and made the entire experience stress-free and easy. We will continue to use Gerry's services for future purchases and would not hesitate to recommend him to others. John and Suzanne Humphries

Gerry, I wish to say a big thank you for your patience, expert knowledge and diligence in finding me a new home. Hilary Rice

Gerry was amazing! - So professional, so thorough in everything he did for us, above and beyond the call of duty!!  Lorraine

Gerry is a lovely gentleman the likes of which you rarely meet. He was a pleasure to work with and I felt entirely comfortable with his level of competence.  Liz

Mr Chwelos was our daughter and son-in-law's realtor when they bought their home in Comox. We met Gerry then and we are impressed with his work ethic, knowledge of the market and thoroughness.  Patricia.

Gerry Chwelos is an asset to Coldwell Banker Slegg Realty, he was helpful, knowledgeable, professional and very personable. L. Johnson

Three years ago when i arrived on the Island I stopped in to see what prices for houses, etc. were.  Gerry Chwelos took me around Courtenay and showed me places. I wasn't ready till now to buy but because Gerry had always emailed me listings I went back to him as we get along great. He made it an enjoyable experience. Thanks so much. Nancy

We were very pleased with Gerry. He provided excellent service and cares about his clients. Thanks Gerry. Wendy and Rob

Gerry was extremely helpful and knowledgable and made our home buying process go very smoothly! Nick and Angela.